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Implementation Specialist
Summary
Title:Implementation Specialist
ID:EH1003
Business Unit:Enterprise Health
Department:Implementation
Description
Implementation Specialist

Successful Enterprise Health Implementation Specialists bring accountability and efficiency to software implementation.

Working closely with Fortune 500 clients, many of whom operate multiple clinics internationally, implementations specialists collaborate with other project team members to define standard processes and best practices for all locations. Qualified candidates will have excellent verbal skills and the flexibility required to interact with colleagues throughout all levels in client organizations.

Responsibilities
  • Develop and maintain an in-depth knowledge of Enterprise Health setup and functionality, including all system updates
  • Assist in workflow design
    • Participate in business workflow design sessions with global, complex client companies, developing efficient functional standards and processes
    • Document workflow design and configuration sessions
    • Configure/set up functional areas within the system to support designed processes
  • Develop and conduct training sessions
  • Assist in product documentation development
  • Support/adhere to project timeline milestones
  • Perform other duties requested by and under the direction of the Senior Project Manager
  • Provided detailed program enhancement suggestions
Job Requirements

Education
  • Minimum BS, preferably in an IT or Health Care related field

Experience

Minimum requirements
  • Minimum of 5 years experience in a clinical, occupational health, industrial hygiene or related field

Prefer prior experience with:
  • Software implementation experience/prior consulting experience a plus
  • Occupational Health, EMR or ERP systems
  • Project management/project collaboration tools a plus
  • Excellent verbal communication skills
Required Skill Sets
  • Strong verbal communication skills
  • Self-motivated, able to learn complex software quickly
  • Proven success adhering to deadlines
  • Computer literate: MS Office Suite, MS Project, internet, email, and browser-based applications
This position may require some travel, less than 10 percent